FAQs
We’ve Got Answers
Have a question about the hotel? Read our most frequently asked questions below to learn more about our property, facilities, and services. For any other questions, please contact the concierge.
Hotel Information
What is included in the hotel privileges fee?
The House Privileges program at 48LEX provides an array of tailored services and thoughtful amenities. For a fee of $50 plus tax per day conveniently added to your folio, each guest is ensured an effortless, relaxing and luxurious stay that includes:
- Morning and afternoon self serve coffee available in The Lounge
- Wine available in The Lounge from 5-7 pm daily
- Two bottles of water per guest room
- $25 credit to Brasserie Cognac for Breakfast, including coffee, tea, and juice (taxes and gratuity not included)
- Fitness center featuring Peloton and Tonal equipment
- Shoe shine service
- Premium Wi-Fi access
- Access to in-room umbrellas
- Laundry service (please visit or call the front desk to learn more about pricing and hours
How much does hotel parking cost?
Valet parking at the hotel costs $75 for sedans plus taxes and $85 for SUVs plus taxes. The parking facility is open 24 hours a day. There are no in-and-out privileges.
What time is check-in at the hotel?
Hotel check-in time is at 4 p.m.
What time is check-out at the hotel?
Hotel check-out time is at 11 a.m.
What is the hotel’s pet policy?
Pets are welcome at the hotel. A daily fee of $150 per pet is required, and a waiver must be signed at the front desk.
What is the minimum age to check in at the hotel?
Guests must be aged 21 years or older to check in.
Does the hotel require an incidentals hold (deposit) at check-in?
Yes, an incidentals hold (deposit) of $100 per night will be authorized at check-in.
Is a credit card required for check-in?
Yes, a credit card is required for check-in.
What is the hotel’s child policy?
Hotel 48LEX is one of the finest kid-friendly hotels in the area, and children are always welcome.
What is the scent in the lobby?
The lobby features the scent of Japanese tea.
Where is the hotel located?
Hotel 48LEX boasts a prime location and is one of the most convenient hotels in New York City near Times Square. You’ll find us at the corner of 48th Street and Lexington Avenue.
How do I modify or cancel my reservation?
Please click here to Modify or Cancel a reservation.
Accommodations
What is the difference between Master Suites and Central Suites?
Master Suites are located on the higher floors of the hotel, while Central Suites are located on floors 14 and below.
Does the hotel offer connecting salons?
Yes, it is possible to reserve a Double Bed Salon that connects with a King Salon.