Frequently Asked Questions
Have a question about the hotel? Read our most frequently asked questions below to learn more about our property, facilities, and services. For any other questions, please contact the concierge.
Gift Cards
How can I purchase a gift card for Hotel 48LEX?
Hotel 48LEX gift cards can be purchased online directly through the hotel’s official website.
What gift card denominations are available at Hotel 48LEX?
Gift cards are available in increments ranging from $100 to $500.
Do Hotel 48LEX gift cards expire?
No, the purchase value of Hotel 48LEX gift cards never expires.
How do I use a Hotel 48LEX gift card?
Guests can redeem gift cards at checkout for eligible hotel charges by presenting the gift card during their stay.
What can Hotel 48LEX gift cards be used for?
Guests can use these towards reservations booked via the hotel’s website or by calling the hotel directly. Gift cards cannot be applied towards bookings made on a third-party site, such as Expedia. Not redeemable at hotel/resort/third-party outlets directly. Inclusions are in-room dining, restaurant, parking, transportation taxes, and amenity fees. Hotel is not responsible for lost or stolen gift cards.
Can Hotel 48LEX gift cards be used at other hotels?
No, gift cards are only redeemable at the hotel that it was purchased. The hotel name is displayed on the gift card.
Can I send a Hotel 48LEX gift card to someone else?
Yes! You can purchase a gift card that will be sent to your recipient’s email address.
Does Hotel 48LEX offer physical or digital gift cards?
Hotel 48LEX currently offers electronic gift cards only, which can be redeemed digitally or with a printed copy.
Hotel Information
What is included in the Hotel 48LEX House Privileges fee?
The House Privileges program at 48LEX provides an array of tailored services and thoughtful amenities.
What are the valet parking rates at Hotel 48LEX?
Valet parking at the hotel costs $75 for sedans plus taxes and $85 for SUVs plus taxes.
What time is check-in at Hotel 48LEX?
Check-in at Hotel 48LEX begins at 4:00 p.m.
What time is check-out at Hotel 48LEX?
Check-out at Hotel 48LEX is at 11:00 a.m.
Is Hotel 48LEX pet-friendly?
Hotel 48LEX is entirely pet-friendly, welcoming both dogs and cats.
What is the minimum check-in age at Hotel 48LEX?
Guests must be at least 21 years old to check in at Hotel 48LEX.
Does Hotel 48LEX require a security deposit at check-in?
Yes, an incidentals hold (deposit) of $100 per night will be authorized at check-in.
Do I need a credit card to check in at Hotel 48LEX?
Yes, a credit card is required for check-in.
Is Hotel 48LEX family-friendly?
Yes, Hotel 48LEX is a family-friendly hotel and welcomes children.
What signature scent is used in the lobby at Hotel 48LEX?
The Hotel 48LEX lobby features a signature Japanese tea scent.
Where is Hotel 48LEX located in New York City?
Hotel 48LEX is located at the corner of 48th Street and Lexington Avenue in Midtown Manhattan near Times Square.
How can I modify or cancel my reservation at Hotel 48LEX?
Please click here to Modify or Cancel a reservation.
What is the difference between Master Suites and Central Suites at Hotel 48LEX?
Master Suites are located on the higher floors of the hotel, while Central Suites are located on floors 14 and below.
Does Hotel 48LEX offer connecting rooms or salons?
Yes, it is possible to reserve a Double Bed Salon that connects with a King Salon. If availability allows.
How far is Hotel 48LEX from Times Square and Grand Central Terminal?
The hotel is located at 48th Street and Lexington Avenue. It is incredibly close to Grand Central Terminal—just a 5-to-6-minute walk (about 0.4 miles away). Times Square is roughly a 13-minute walk (around 0.7 miles) to the west.
What attractions, shopping, and restaurants are near Hotel 48LEX?
Hotel 48Lex is located within a 10-minute walk of Rockefeller Center, St. Patrick’s Cathedral, Summit One Vanderbilt, and the premier shopping corridor of Fifth Avenue.
Is Hotel 48LEX located near public transportation in Midtown Manhattan?
Yes, it is perfectly positioned for transit. You are a 3-minute walk from the 51st Street Subway Station (6 train) and a short walk to the Lexington Ave-53rd St station (E and M trains), alongside the extensive subway options at Grand Central.
Do rooms at Hotel 48LEX offer city skyline views?
Yes. Many rooms feature expansive floor-to-ceiling windows. The Master Suites are deliberately positioned on the upper floors of the hotel to offer the most dramatic views of the Manhattan skyline.
Does Hotel 48LEX offer connecting rooms for families or groups?
Yes, the property offers interconnected room layouts, making it highly accommodating for families or small groups traveling together. Email [email protected] to confirm the best layout for your family.
Does Hotel 48LEX offer early check-in or late check-out?
Both are available upon request but are subject to availability and will incur an additional fee.
What is the cancellation policy at Hotel 48LEX?
For individual bookings, the standard policy requires cancellation at least 48 hours prior to arrival to avoid a penalty, though specific promotional rates or group blocks may have tighter restrictions.
Is there a security deposit required at check-in?
Yes, a standard credit card authorization hold of $100 per night is required at check-in for incidentals.
Does Hotel 48LEX offer valet parking?
Valet parking is available with 24-hour access, priced at approximately $75 per night for sedans and $85 per night for SUVs (rates subject to change; no in-and-out privileges).
What transportation options are available from NYC airports to Hotel 48LEX?
To get to the hotel from NYC airports, you can take a yellow taxi or rideshare (roughly a 30-to-40 minute drive from LaGuardia or 50+ minutes from JFK depending on traffic). Public transit options like the LIRR from JFK to Grand Central Madison make the airport commute very smooth.
Is Hotel 48LEX within walking distance of subway stations?
Yes, it is perfectly positioned for transit. You are a 3-minute walk from the 51st Street Subway Station (6 train) and a short walk to the Lexington Ave-53rd St station (E and M trains), alongside the extensive subway options at Grand Central.
Does Hotel 48LEX have an on-site restaurant or lounge?
The hotel features The Lounge on the second floor, which serves as a central hub for wine hour refreshments and socializing. The hotel is also partnered directly with the acclaimed Brasserie Cognac
What amenities are included in the House Privileges fee at Hotel 48LEX?
House Privileges Fee: The hotel charges a mandatory amenity fee of $50 plus tax per room, per night. It includes: A $25 daily breakfast credit to Brasserie Cognac. Self-serve morning and afternoon coffee in The Lounge.An evening wine reception in The Lounge from 5:00 PM to 7:00 PM daily.Two bottles of premium water in your room daily.Premium high-speed Wi-Fi.Complimentary shoe-shining service and in-room umbrella use.
Does Hotel 48LEX offer fitness and wellness amenities?
There is a 24-hour fitness center on property fully equipped with premium cardio and strength gear, including Peloton bikes and a Tonal machine.
Are there pet fees or restrictions at Hotel 48LEX?
There is a one-time pet fee of $150 per stay, and they provide four-legged guests with a bowl, bed, and tag at check-in. We allow one pet up to 50 lbs (or two pets with a combined weight of 75 lbs).
Are there nearby parks or pet-friendly areas near Hotel 48LEX?
While nestled in midtown concrete, Bryant Park and Central Park are the closest major green spaces for standard dog walking and relief areas.
Is Hotel 48LEX a good hotel for business travelers?
Absolutely. The residential-style rooms feature spacious workspaces, and the hotel offers a 24-hour business center with printing capabilities. Its proximity to midtown corporate offices and Grand Central makes it a business traveler favorite.
Does Hotel 48LEX offer meeting spaces or event venues?
The hotel features four dedicated creative meeting rooms and event spaces totaling roughly 1,195 square feet.
Can Hotel 48LEX accommodate group bookings or corporate stays?
We gladly offer customized contract terms for corporate blocks, group bookings, and extended stays. Individual corporate, leisure and government travelers are also invited to contact us to access exclusive preferred rates.
Does Hotel 48LEX offer ADA-accessible rooms and public spaces?
The hotel is fully ADA-compliant, featuring wheelchair-accessible public spaces, elevators to all 23 floors, an accessible registration desk, an accessible fitness center, and dedicated ADA-accessible guest rooms equipped with grab bars and visual alarms.
Are elevators and wheelchair-accessible entrances available at Hotel 48LEX?
The hotel is fully ADA-compliant, featuring wheelchair-accessible public spaces, elevators to all 23 floors, an accessible registration desk, an accessible fitness center, and dedicated ADA-accessible guest rooms equipped with grab bars and visual alarms.
What makes Hotel 48LEX unique compared to other luxury hotels in Midtown Manhattan?
Hotel 48LEX sets itself apart by operating more like a sleek, private Manhattan apartment building or upscale guesthouse rather than a massive, sterile corporate hotel. The lobby welcomes you with a signature Japanese tea scent and curated local artwork.
Does Hotel 48LEX incorporate locally inspired or modern luxury design?
The aesthetic leans heavily into modern luxury with a distinct residential feel, featuring floor-to-ceiling windows, marble bathrooms, and sophisticated metallic accents.
Does Hotel 48LEX support sustainable or eco-friendly hospitality practices?
The hotel supports eco-friendly hospitality practices by utilizing energy-efficient lighting, digital newspaper solutions (PressReader) to cut down on paper waste, and multi-use luxury bath amenities.
Does Hotel 48LEX offer special packages or seasonal promotions?
Yes, please see our offers page for more details on seasonal promotions and extended-stay discounts.
How can I find the best rates when booking Hotel 48LEX?
Booking directly through the official Hotel 48LEX website or contacting our reservations team is the best way to secure our lowest rates, price match guarantees, and special seasonal packages.
Are there discounts for extended stays, AAA, military, or senior travelers at Hotel 48LEX?
Yes, the property offers reduced rates for AAA members, military personnel, and senior travelers.
Accommodations
What room types and luxury suites are available at Hotel 48LEX?
Accommodations range from standard guest rooms and Terrace Salon Rooms (which feature outdoor patios) to spacious Central Suites and Master Suites. Suites include functional kitchenettes with microwaves and dishwashers. Our largest suite is The House Floor, which combines both penthouses into a chic two bedroom.